Resolve Timecard Exceptions – Hourly Timecard

This job aid explains how you can review and resolve timecard exceptions as an hourly employee.

About Timecard Exceptions

  • When you deviate from your expected time, the system generates an exception. Exceptions can be day-based (i.e., short shift or unscheduled) or segment-level. Day-based exceptions  affect the entire day, whereas segment-level exceptions affect only part of the day.
  • Although the actual exceptions configured vary by company, the following are common exceptions and their visual indicators:

common timecard exception indicators and descriptions

Review exceptions:

  1. Right-click on the exception indicator corresponding to the exception.
  2. Click Mark as Reviewed  to show that you know about the exception but have decided to take no further action. The color of the exception changes to green and the "Mark as Reviewed" button changes to Unmark as Reviewed. If you change your mind, use this button to remark the exception.

Exceptions with 2 visual icons for when a manager marks an exception, as well as system generated exception.

Resolve absence exceptions:

An absence indicates whether you were at work on a particular day. There are two types of absences:

  • Excused Absence — An absence that was planned and approved.
  • Unexcused Absence — An absence that was not planned and approved.

The Absence column identifies absence exceptions. Adding a paycode is a way to resolve unexcused absence exceptions.

Absence column showing a system generated absence exception.