Change Private Information

This job aid is used change private information. Private information consists of information such as date of birth, government issued ID information, gender and ethnicity information and disabilities.

At Find By, search for the individual’s criteria.
Select the individual’s name.

change primary information steps 1 and 2

From the secondary launched browser, select Side Navigation> Personal > Private Info.

At Things I Can Do, select Edit or Change Private Information.
Enter Date of Birth, if applicable.

Note: Smoker indicator may drive benefit plans and benefit costs. This is determined by organizational setup.

Select Gender, if applicable.
Select Ethnic ID, if applicable.
Select or Unselect Smoker, if applicable.
Select Disabled, Yes or No.
Select Disability Type, if applicable.
Select Preferred Payroll Language for Printed Pay Statement, if applicable.
Select Preferred Language for Online Pay Statement, if applicable.

change primary information steps 4 through 12

Select Veteran, if applicable.
Select Veteran Of, if applicable.
Select Branch, if applicable.
Enter Separation Date, if applicable.
Select Armed Forces Service Medal, if applicable.
Select Special Disabled Veteran, if applicable.
Select Active Wartime or Campaign Badge Veteran, if applicable.
Select Save.

change primary information steps 13 through 20

Additional Change Private Information

Viewing SSN is available on the change private information page. If the SSN displayed is incorrect, update to the SSN is done in the back office. Mid-market and strategic customers should open a case to update. Enterprise customers should work with their back-office administrator to update.